Installing OTRS on CentOS 5

The rpm-packages for CentOS can easily be downloaded from . Install with yum

yum install --nogpgcheck otrs-2.4.5-01.noarch.rpm

Don’t forget to disable selinux.

call in your browser and setup the database.

Now install the otrs cronjobs

sudo -u otrs /opt/otrs/bin/

this installs the otrs cronjobs in /var/spool/cron/otrs

Now you just have to setup basic otrs-stuff, like queues and Postmaster-configs. But everything over the otrs web interface.

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sichoeumJanuar 18th, 2013 at %H:%M


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