OTRS Installation on Debian Linux Lenny


A Debian Lenny Basic Installation

Install OTRS over apt-get

This part is easy

apt-get install otrs2

First Test

Point your browser to your IP (for example /otrs and you should see the OTRS Login

Login with the following User-Data:

Login: root@localhost
PW:   root

Under “Admin”->”User”->”Add” add a new User (for example Admin) and grant all rights. Login with the new User. If the new User works, disable the root@localhost User.

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