OTRS Installation on Debian Linux Lenny

Requirements

A Debian Lenny Basic Installation

Install OTRS over apt-get

This part is easy

apt-get install otrs2

First Test

Point your browser to your IP (for example 192.168.1.123) /otrs and you should see the OTRS Login

http://192.168.1.123/otrs/index.pl

Login with the following User-Data:

Login: root@localhost
PW:   root

Under “Admin”->“User”->“Add” add a new User (for example Admin) and grant all rights. Login with the new User. If the new User works, disable the root@localhost User.